Major initiatives during tenure as Associate VP for Technology at Illinois State University (1999-2004):
- Reorganized campus computing under the Campus Technology Support Group (CTSG) with new units for campus web design and student computer support with TechZone
- Established strong customer service focus with "building a technology friendly campus" mission
Leadership for:
- In-house development of a personal campus portal (iCampus) using uPortal open source tools
- Implementation of W2K and active directory migration
- Pro-active response to the USA Patriot Act
- Campus-wide mobile computer and wireless
- Internet 2 connectivity
- Campus mass-email and communications
- Campus-wide student computer-purchase requirement
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